Typically when your staff are providing sleepover support to a client, this is a passive shift. At times, a situation may arise where your staff are required to work active hours during the sleepover. If you are using Ezipay for your Award Interpretation we can help you automate the management of this by setting up a service type that will link directly to the Ezipay rules. If you would like to take advantage of this automation, please reach out to support@eziplan.com.au and we can get you set up with a service type that can be used to roster the staff member for the active hours component of the sleepover.