SAH
Last updated on 13 Jan, 2026
SAH - Claims Process Overview
The Support at Home claims process has been designed to simplify claiming for providers while also introducing safeguards to prevent failed claims. The process consists of three stages, each explained in detail in subsequent articles. This article provides an overview of the claiming process and the rules that govern it.
SAH - Claims - Understanding Service Type Display
SAH - Claims Table View/Validation
SAH - Claims - Raising a claim (Stage 1)
In this article, we will walk through Raising a Claim (Stage 1) for Support at Home in Eziplan. Raising a claim consists of three steps.
SAH - Claims - Reviewing a Claim & Finalisation (stage 2)
Within stage 2 Providers are able to review their draft claims and remove any errors before uploading. These errors have been setup in Eziplan to reduce the failure rate of claims when they are uploaded to PRODA. In this article we will go through the various errors you might see and how you can fix them as well as how to finalise a claim.
SAH - Claims - Downloading from Eziplan and Uploading to PRODA (Stage 3)
In this article, we will step through how to download your file and upload it to PRODA.
SAH - Finding Claim from Appointments and Supplier Invoices
SAH - Claims - Export to CSV