Eziplan Care Management
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User Profiles
User Profiles
User profiles hold all of the information for your staff. Different access levels allow the use of different features of the system, from the Mobile web app for your Care Workers to administrators of the system. Interaction with your clients and the services delivered by your staff can be analysed here.
Last updated on 29 Oct, 2025
Articles
Adding a new User
Adding User Profiles in the Eziplan system
Finding a User Profile
How to find and access a User Profile in Eziplan
Editing an existing User and removing them off for rostering
An overview on how to edit an existing User profile and removing them off for rostering in Eziplan
Onboarding a new Care Worker for Eziplan
A quick guide template for a Care Worker to get started using Eziplan
Making a User a Case Manager
How to make your staff Case Managers so that they show up in the Client Profile and Package Schedule drop down boxes
GPS Location Tracking / Geo Fencing
Enable tracking of Care Worker location via GPS when completing timesheets
Qualification Snapshot
Review your staff qualifications and expiry dates
Standard Availability
Set default available time frame for staff rostering.
Roster Notification Permissions
Give staff the ability to receive email notifications about declined and rejected shifts.
'Approved' Leave Trail
Overview on how to see who processed 'Approved' leaves in the system
One Off Availability Requests
How to log a request for one off changes to hours of availability or days available for your staff.
Resetting User Password
Here’s a step-by-step guide on how to reset a user’s password in Eziplan.